Privacy Policy

What we collect

When you place an order, sign up for an account, or get in touch, we collect what you give us directly — name, email, shipping address, and order details. If you create a KŌVA account, we also store the order history and addresses attached to it so you can find them again later.

How we use it

We use your information to process and deliver orders, respond to questions and suggestions, and — only if you opt in via the newsletter — send occasional emails about new products and offers. We do not sell your data to third parties.

Cookies

We use a small number of cookies to keep your cart and country/currency preference working across pages. See our Cookies Statement for the full list and how to manage them.

Third parties

Where necessary, we share the minimum information required with the services that help us run the shop — payment processing and shipping carriers — solely to fulfil your order.

Your rights

You can ask to see, correct, or delete the personal data we hold about you at any time. You can update your name, surname, and email directly from My Account, or reach out via our Contact page for anything else, including closing your account.

Changes to this policy

If this policy changes in a meaningful way, we will update this page and adjust the date below.